Privacy Policy & Disclaimers

This Privacy Policy has been compiled to better serve those concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA), is information that can be used alone or with other data to identify, contact, or locate a single person, or to identify an individual in context. Please read our Privacy Policy carefully to understand how we collect, use, protect, or otherwise handle your PII in accordance with our website and services.

What Personal Information Do We Collect?

When registering on our site, making a purchase, subscribing to our newsletter, responding to a survey, or using certain site features, you may be asked to enter your name, email address, mailing address, phone number, or other relevant details.

Additionally, we may collect information automatically about your browsing behavior, device, and usage patterns using cookies and similar technologies.

When Do We Collect Information?

We collect information when you:

  • Register on our website
  • Place an order
  • Subscribe to a newsletter
  • Respond to a survey
  • Fill out a form
  • Provide feedback on our products or services
  • Use our website and engage with our content

How Do We Use Your Information?

We use the information collected from you for the following purposes:

  • To personalize your experience and deliver content and product offerings relevant to your interests
  • To improve our website and customer service
  • To process transactions securely
  • To administer contests, promotions, surveys, or other site features
  • To request ratings and reviews of services or products
  • To follow up after inquiries via email, live chat, or phone

You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

How Do We Protect Your Information?

Our website is regularly scanned for security vulnerabilities to ensure a safe user experience. Your personal information is stored in secured networks and is only accessible by authorized personnel. All sensitive/credit information you provide is encrypted via Secure Socket Layer (SSL) technology.

Do We Use Cookies?

Yes. Cookies are small files that a website transfers to your device to recognize your browser and remember certain information. We use cookies to:

  • Help process orders
  • Understand user preferences
  • Track site traffic and interactions

You can modify your browser settings to disable cookies, but some features may not function properly as a result.

Third-Party Disclosure

We do not sell, trade, or transfer your PII to outside parties unless we provide advance notice, except for website hosting partners and other service providers who assist in operating our site and conducting our business. These third parties agree to keep your information confidential.

We may also disclose information when required by law, to enforce site policies, or to protect rights, property, or safety.

Third-Party Links

Occasionally, we may include third-party products or services on our website. These sites have independent privacy policies, and we are not responsible for their content or practices.

Google Advertising

We may use Google Ads and related services in the future. Google’s advertising policies can be reviewed here: Google Ads Policy.

Compliance with Canadian Privacy Laws

This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA), ensuring that your data is handled with transparency, security, and user control.

How Does Our Site Handle ‘Do Not Track’ Signals?

We honor ‘Do Not Track’ signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser setting is enabled.

Children’s Privacy (COPPA Compliance)

We do not knowingly collect information from children under the age of 13. If you believe we have collected information from a child, please contact us, and we will promptly remove the data.

Fair Information Practices

In accordance with Fair Information Practices, should a data breach occur, we will notify affected users via email within one business day.

CAN-SPAM Compliance

We comply with the Canadian Anti-Spam Legislation (CASL) and the CAN-SPAM Act by:

  • Not using false or misleading email subjects or addresses
  • Including our business address in all emails
  • Allowing users to opt out of emails at any time

If you wish to unsubscribe from future emails, click the “unsubscribe” link at the bottom of any email or contact us directly.

Contacting Us

If you have any questions about this Privacy Policy, you may contact us at:

Business Name: Relationships Reimagined- Eric Bensoussan Coaching
Website: www.ericbensoussan.com
Email: eric@ericbensoussan.com
Business Address: 1217 East 15th Avenue, V5T 2S7, Vancouver. CANADA.

Last updated: February 17th 2025